Overview
The Document Management feature enables users to view, organize, and manage all documents associated with a specific lead. This feature categorizes documents into three sections: Content Library, Legal Library, and Proposal. Additionally, users can access global documents linked to the offerings selected in the lead.
Key Features
Document Categories
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Content Library:
- Includes marketing or informational materials related to the lead.
- Allows subcategories for better organization.
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Legal Library:
- Contains legal agreements, terms, and compliance documents for the lead.
- Supports subcategories for efficient management.
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Proposal:
- Stores proposals shared with the lead.
- No subcategories available for this section.
Subcategory Management
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Add Subcategory:
Users can create subcategories in the Content Library and Legal Library based on their access permissions. -
Edit Subcategory:
Users can rename or modify subcategories if needed. -
Delete Subcategory:
Users can remove subcategories no longer required.
Document Management
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Upload Documents:
- Documents can be uploaded under specific subcategories in the Content Library or Legal Library.
- These documents are specific to the selected lead.
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View Documents:
- Users can access all documents linked to the lead across all categories.
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Global Documents:
- Users can view global documents associated with the offerings selected in the lead, ensuring easy access to shared resources.
How to Use This Feature
Viewing Documents
- Navigate to the Documents section of the lead.
- Browse through the categories: Content Library, Legal Library, and Proposal.
- Access subcategories (if available) in the Content Library or Legal Library to view specific documents.
- Switch to the Global Documents tab to see shared resources linked to the offerings in the lead.
Managing Subcategories
- Go to the Content Library or Legal Library.
- Use the following options based on your permissions:
- Add Subcategory: Click on the Add button, enter a name, and save.
- Edit Subcategory: Select a subcategory, click Edit, make changes, and save.
- Delete Subcategory: Select a subcategory, click Delete, and confirm.
Uploading Documents
- Click on the Upload Document button.
- Select a document type - Content Library, Legal Library or Proposal.
- Select a document category within content library and legal library.
- Choose a file, provide a tag (optional), and save.
FAQs
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Can I create subcategories in the Proposal section?
No, subcategories are only available in the Content Library and Legal Library. -
Who can manage subcategories and upload documents?
Only users with the necessary permissions can add, edit, delete subcategories, or upload documents. -
Are global documents editable?
No, global documents are read-only and managed at the admin level or based on the permission provided. -
Can documents be moved between subcategories?
Currently, documents cannot be moved between subcategories once uploaded.